THE DOOR IS A BRAND NEW OEM MOROTOLA DOOR98% OF WHAT WE SELL IS BRAND NEWTHE BATTERY IS A CARRIER RETURNOR WHAT SOME STORES CALL"OPEN BOX"THEY ARE WHAT OTHER SELLERS"CLAIM AS NEW"BECAUSE WE SELL ALMOST ALL BRAND NEW PRODUCTS, WE DO NOT WANT OUR BUYERS TO BE CONFUSED.TYPICALLY, THESE BATTERIES ARE LESS THAN 2 WEEKS OLD. THEY ARE DIRECT FROM T-MOBILE AND THEY HAVE A 2 WEEK NO HASSLE RETURN POLICY IF THE BUYER DOES NOT LIKE THE SERVICE. THEY RETURN THE PHONE WITH THE BATTERY.WHEN BATTERIES ARE USED, THERE ARE STRIKE MARKS ON THE CONTACTS. THESE BATTERIES WILL HAVE THE MARKS ON THE CONTACTS BECAUSE THEY WERE ALREADY IN A PHONE.THEY ARE SHIPPED BULK PACKED TO US, SO THEY MAY EXHIBIT LIGHT SCRATCHES THAT WILL NOT EFFECT THE FUNCTION. IT WILL BE INSIDE YOUR PHONE, SO NO ONE WILL EVER SEE IT ANYWAY.IF YOU ARE DISSATISFIED FOR ANY REASON, WE OFFER A 14 DAY REPLACEMENT GUARANTEE. WE WILL REPLACE THE UNIT IF IT IS FOUND DEFECTIVE BY OUR TECHNICIAN. REMEMBER, THEY ARE ALL 100% TESTED PRIOR TO SHIPMENT. THESE ARE GOOD BATTERIES. MANY WOULD TRY TO SELL THEM AS NEW. HERE AT SKYMASTER28, UNLIKE THE AVERAGE WIRELESS RESELLER ON EBAY, CARE HIGHLY ABOUT OUR REPUTATION AND FEEDBACK RATING. THERE ARE NO SURPRISES WHEN IT COMES TO OUR ITEMS. CHECK OUR FEEDBACK VERSUS ANY OTHER SINGLE OF WIRELESS PRODUCTS. THERE ARE NONE THAT I HAVE SEEN WITH A BETTER RATING. WE WANT TO KEEP OUR RATING, WHICH MEANS WE WANT TO KEEP YOU HAPPY. Be certain to visit my Store for all items offered! Payment Methods AvailableCheck, Money Order, Visa/MasterCard, American Express, PayPal.Shipping and Handling Cost: $5.95About UsSkymaster28, a division of Better Than OEM, Inc, is based in Southern California. We are dedicated to bringing the highest quality products at the lowest prices. We purchase in extraordinary quantities, direct from the manufacturer or carriers like T-Mobile, Cingular and Verizon. Shipping PolicyWe always ship within a single business day. Your business is appreciated and your satisfaction is very important to us. Combined Shipping: We will gladly combine shipping for you. Each additional item, with the exception of Thinkpad Power adapters and Amplifier Office Headsets are 2.00 per unit additional to ship. The Thinkpad Adapters and Office Headsets are 3.85 additional per unit to ship. Cellular batteries,cellular data cables, camera data cables, headsets, cases, skins, car chargers, travel chargers and home chargers all qualify under the 2.00 per each additional unit to ship. When you check out, the system will charge you the shipping from the highest priced shipping auction and add the 2.00 or 3.85 dollars per additional unit and total the shipping and item totals for you. Shipping Times: Your package will take 3-7 business days to arrive if shipped to the US. If outside the USA, our buyers tell us it takes 5-15 business days. We want you happy and that is why we never wait beyond a single business day to ship. Please let us know that the item has arrived with some good feedback. If you are not satisfied for any reason, please let us know what I need to do to earn your respect, prior to posting feedback. For shipments to California addresses, we are required to collect 8.25% Sales Tax. Return PolicyDefective product will be offered exchange or store credit. We will gladly help you by phone at . PID:0:
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